Our policy lasts 30 days. Unfortunately, if 30 days have passed since your purchase, we cannot offer you a refund or exchange.
After your order has been placed, you have 24 hours to contact our customer service and request order modifications or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
DAMAGED ORDERS We package every order with extra care, but accidents happen. If your order gets damaged in transit, please email a photo of the damaged item and a description of the damage to [email protected] We’ll ask that you return the damaged item and we’ll process a replacement item immediately.
I RECEIVED THE INCORRECT ITEMS! Please send us a photo of the item(s) and any additional description to [email protected]. We will review it and begin processing a replacement right away.
Delivery
To return your product, you should contact our customer service.
You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Depending on where you live, the time it takes for the product to get to you may vary.